Shipping Policy

Order Processing

 

 

• All orders are processed within 1–3 business days (excluding weekends and holidays).

• You’ll receive a confirmation email once your order is placed, followed by a shipping confirmation email with tracking information once your order has shipped.

 

 

 

 

 

 

Shipping Timeframes

 

 

• Standard shipping typically takes 3–7 business days after processing.

• Shipping times may vary depending on your location and the shipping method selected at checkout.

 

 

 

 

 

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Shipping Locations

 

 

We currently ship within the U.S. only. International shipping is not available at this time, but stay tuned!

 

 

 

 

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Tracking Your Order

 

 

Once your order ships, you’ll receive a tracking number via email. Please allow up to 24 hours for tracking to update.

 

 

 

 

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Shipping Fees

 

 

Shipping costs are calculated at checkout based on your order total and delivery address.

 

 

 

 

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Delivery Issues

 

 

SoftEraa is not responsible for:

 

• Delays caused by carriers

• Packages marked as “delivered” but not received

• Incorrect or incomplete shipping addresses entered at checkout

 

 

If you experience delivery issues, please first contact your local postal carrier for assistance. Then reach out to us at tmarketingandco.com— we’re happy to help where we can.

 

 

 

 

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Shipping Address Accuracy

 

 

Please double-check your shipping information before completing your purchase. We cannot change the address once your order is placed.

 

 

 

 

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Still Have Questions?

 

 

Email us anytime at tmarketingandco@gmail.com— we’re here to make your experience soft, smooth, and stress-free.